Seattle Hotel Deploys Communications Technology
Tuesday, January 10, 2017 | Comments

A Seattle hotel deployed a communications system from Zello and Pryme Radio Products.

Two Roads Hospitality, a hotel management company, premiered Thompson Seattle, a luxury boutique hotel in mid-2016. The hotel has 158 rooms; 5,000 square feet of indoor and outdoor event venues and meeting spaces; a rooftop bar; and a signature restaurant. The hotel requires consistent communications between departments and personnel.

Thompson’s IT Director Danny Coker used the hotel’s Wi-Fi network and Zello push-to-talk (PTT) software to convert iPods into radios with multiple channels. The hotel also selected Pryme Radio Products’ wired and wireless headsets. Pryme worked with Coker to create a heavy-duty, hard-wired earpiece.

Thompson employees use about 100 iPods with Pryme’s wired earpiece, along with Pryme’s wireless PTT headset. The communications system delivers real-time communications between all departments, along with an emergency all-call channel if any hotelwide issues occur.

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