dash Carrier Services announced it plans to interface directly with deployed next-generation 9-1-1 (NG 9-1-1) systems nationwide to deliver emergency calls on behalf of its customers. Calls delivered to NG 9-1-1 systems will comply fully with all inherent features and functionality in NG 9-1-1 standards.
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“Our more than 300 voice carrier customers operating across the country expect our company to keep with the latest technical and regulatory advancements in public safety,” said Justin Nelson, dash CEO. “As the different jurisdictions implement various NG 9-1-1 systems, dash will interface with them in the manner prescribed by the National Emergency Number Association (NENA) standards.”
Unlike other vendors, dash will deliver calls to the NG 9-1-1 systems without the need for further call processing; no transition gateways will be required. Individual calls will be delivered via session initiation protocol (SIP) and will possess the required location information and supplemental data as it becomes available.
“The NG 9-1-1 standards are nearing completion, we’ve demonstrated vendor interoperability in our NENA Industry Collaboration Events, and now, we have originating network suppliers making plans to interface with the NG 9-1-1 systems as they are deployed,” said Roger Hixson, NENA technical issues director. “The technology is becoming available for jurisdictions to deploy NG 9-1-1 systems and subsequently benefit from its multitude of advantages,” Hixson said.
Dash acquired VIXXI Solutions last year and said it will serve as the principle VoIP provisioning center provider (VPC). “With the VIXXI integration completed ahead of schedule and now behind us, we embrace our responsibility to support the ongoing development and migration of emergency services and public safety operations to the next generation technology, namely NG 9-1-1,” Nelson said. “In addition to working with NENA NG 9-1-1 Partner Program, we have also engaged public-safety answering points (PSAPs) and other authorized facilities, to assist in any current or future operational issues related to VPC.”
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