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Synergem to Operate N.C. ESInet for NG 9-1-1 (6/9/10)
Using a $2.4 million grant from the North Carolina State 9-1-1 Board, the North Central (N.C.) Regional Compact, a consortium of North Carolina 9-1-1 jurisdictions, contracted Synergem Emergency Services to design, develop and operate the state’s first next-generation 9-1-1 (NG 9-1-1) Emergency Services IP Network (ESInet).
Several additional jurisdictions signed agreements to join in the project. Initial members include Surry County and the cities of Winston-Salem and Eden police departments. Members will connect to Synergem’s ESInet, one of the first such networks in the nation that complies with the National Emergency Number Association’s (NENA) i3 specifications.
The system will more accurately locate a 9-1-1 caller and improve response times by applying system logic to route calls to the correct public-safety answering point (PSAP). Company officials said the network will enable the public to use a wide array of communications devices to reach emergency responders and will provide those responders with geographically relevant information.
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