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Job ID: 295230
Location: Energy Control Center, Omaha Public Power District (OPPD), Nebraska
Full/Part Time Full-Time
Regular/Temporary Regular
Responsibilities
Install, operate, and maintain various types of communications equipment in order to ensure that District communications capabilities meet customer service and operational requirements.
1. Functionally Specific Responsibilities/Accountabilities:
• Install, operate, and maintain communications equipment including mobile radio equipment, base stations, microwave and fiber optic transmission system equipment, and telephone, data, intercom and other types of electronic equipment.
• Troubleshoot system problems in order to maintain communication system reliability.
• Test, repair and rebuild various types of equipment.
• Locate the source of customer radio and television interference complaints.
2. Continuous Improvement: Identify and escalate, to direct management, improvement opportunities related to work practices, procedures, documentation, tools or equipment.
• Apply new work method in the execution of your work.
• Learn from others best practices as related to your work.
• Participate in improvement initiatives.
3. Fiscal Accountability: Adhere to all defined budget or expense management policies and procedures. Report any potential variance in an appropriate time frame for corrective actions to be taken.
• Provide effective care for all corporate: property, tools and equipment in order to minimize cost.
• Prepare reports or input to existing reports with accurate timely data.
4. Cross Functional Working Relationships (CFWR): Ensure adherence to all assigned CFWR.
• Work collaboratively with peers & other work groups.
5. Compliance: Understand and comply with all OPPD policies, and applicable Federal and State laws and regulations.
• Must qualify for Fort Calhoun and NERC unescorted access.
• Will perform all duties in a manner which complies with the District’s safety policies.
• Complete all corporate and Business Unit specific compliance training. Adhere to all internal procedures and controls as required.
• Report any suspicious customer and/or account activity.
• Maintain knowledge of all relevant regulations, policies and procedures.
• Identify any issues related to adhering to any of the documentation.
• Escalate any violations you observe to the appropriate management role.
• Stop work if safety related issues exist to people, equipment and plant/dept.
6. Communication: Support the planning and design of internal Business Unit, divisional, and departmental specific communications.
• Promptly review, adopt and reinforce/champion Corporate & Business Unit specific communications and directives.
• Actively listen and participate in all communication meetings and provide feedback as required.
• Effectively share communications with co-workers.
• Utilize the most effective medium for the information you are communicating.
7. Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance in alignment with Departmental policy.
• Adherence to all company/departmental policies, procedures and overarching safety expectations included but not limited to the District’s Safety Manual, the Hold Order System and the Personal Protective Grounding Manual.
• Must be available for overtime work and call-outs as required to ensure continuance of efficient operation as determined by Management.
• Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities at any time.
Qualifications
Required:
• Requires a minimum of 7 years of equivalent work experience or an Associate’s Degree in electronics technology or a related discipline and a minimum of 5 years’ experience with:
• Installing, operating, and maintaining communications equipment in one or more of the following areas:
o 2-way Land Mobile Radio (LMR) equipment including base stations, repeaters, infrastructure and transmission system
o microwave and fiber optic transmission system equipment
o telephone (PBX and VoIP), paging, data, intercom systems
• Troubleshooting system problems in order to maintain communication system reliability.
• Testing, repairing and rebuilding various types of equipment.
• A valid Driver’s License
Desired:
• A Valid General Radio Telephone Operator License.
• Experience locating the source of customer radio and television interference complaints.
• Bachelor’s of Science degree in an engineering or computer science related field.
• A+ certification.
• Network+ certification.
• Tower climbing experience.
Physical/Environmental:
Specific physical or environmental demands required of position (ex. lifting requirements):
• Frequent requirements of this position: bending, squatting, stooping, climbing, overhead reaching, lifting 50 pounds from floor to waist, and working outdoors in various weather conditions.
• Must be able to work with hands, operate hand or power tools, and occasionally test equipment.
• Occasional requirements of this position: pushing and pulling equipment weighing up to 50 pounds, ascend and descend from ladders to service equipment up to 30 ft., Roof top work of heights up to 300 ft.
• Occasionally, work is performed in enclosed/confined spaces and around high traffic environments.
• Must meet established requirements related to color differentiation
Org Marketing Statement
EOE: Minorities/Women/Disabled/Veterans/Sexual Orientation/Gender Identity
How To Apply
Apply online at www.oppd.com, on or before July 21, 2017
**PLEASE NOTE**-Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in "DRAFT" form and will not be viewed by our Human Capital staff.
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Job ID: 295230
Location: Energy Control Center, Omaha Public Power District (OPPD), Nebraska
Full/Part Time Full-Time
Regular/Temporary Regular
Responsibilities
Install, operate, and maintain various types of communications equipment in order to ensure that District communications capabilities meet customer service and operational requirements.
1. Functionally Specific Responsibilities/Accountabilities:
• Install, operate, and maintain communications equipment including mobile radio equipment, base stations, microwave and fiber optic transmission system equipment, and telephone, data, intercom and other types of electronic equipment.
• Troubleshoot system problems in order to maintain communication system reliability.
• Test, repair and rebuild various types of equipment.
• Locate the source of customer radio and television interference complaints.
2. Continuous Improvement: Identify and escalate, to direct management, improvement opportunities related to work practices, procedures, documentation, tools or equipment.
• Apply new work method in the execution of your work.
• Learn from others best practices as related to your work.
• Participate in improvement initiatives.
3. Fiscal Accountability: Adhere to all defined budget or expense management policies and procedures. Report any potential variance in an appropriate time frame for corrective actions to be taken.
• Provide effective care for all corporate: property, tools and equipment in order to minimize cost.
• Prepare reports or input to existing reports with accurate timely data.
4. Cross Functional Working Relationships (CFWR): Ensure adherence to all assigned CFWR.
• Work collaboratively with peers & other work groups.
5. Compliance: Understand and comply with all OPPD policies, and applicable Federal and State laws and regulations.
• Must qualify for Fort Calhoun and NERC unescorted access.
• Will perform all duties in a manner which complies with the District’s safety policies.
• Complete all corporate and Business Unit specific compliance training. Adhere to all internal procedures and controls as required.
• Report any suspicious customer and/or account activity.
• Maintain knowledge of all relevant regulations, policies and procedures.
• Identify any issues related to adhering to any of the documentation.
• Escalate any violations you observe to the appropriate management role.
• Stop work if safety related issues exist to people, equipment and plant/dept.
6. Communication: Support the planning and design of internal Business Unit, divisional, and departmental specific communications.
• Promptly review, adopt and reinforce/champion Corporate & Business Unit specific communications and directives.
• Actively listen and participate in all communication meetings and provide feedback as required.
• Effectively share communications with co-workers.
• Utilize the most effective medium for the information you are communicating.
7. Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance in alignment with Departmental policy.
• Adherence to all company/departmental policies, procedures and overarching safety expectations included but not limited to the District’s Safety Manual, the Hold Order System and the Personal Protective Grounding Manual.
• Must be available for overtime work and call-outs as required to ensure continuance of efficient operation as determined by Management.
• Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities at any time.
Qualifications
Required:
• Requires a minimum of 7 years of equivalent work experience or an Associate’s Degree in electronics technology or a related discipline and a minimum of 5 years’ experience with:
• Installing, operating, and maintaining communications equipment in one or more of the following areas:
o 2-way Land Mobile Radio (LMR) equipment including base stations, repeaters, infrastructure and transmission system
o microwave and fiber optic transmission system equipment
o telephone (PBX and VoIP), paging, data, intercom systems
• Troubleshooting system problems in order to maintain communication system reliability.
• Testing, repairing and rebuilding various types of equipment.
• A valid Driver’s License
Desired:
• A Valid General Radio Telephone Operator License.
• Experience locating the source of customer radio and television interference complaints.
• Bachelor’s of Science degree in an engineering or computer science related field.
• A+ certification.
• Network+ certification.
• Tower climbing experience.
Physical/Environmental:
Specific physical or environmental demands required of position (ex. lifting requirements):
• Frequent requirements of this position: bending, squatting, stooping, climbing, overhead reaching, lifting 50 pounds from floor to waist, and working outdoors in various weather conditions.
• Must be able to work with hands, operate hand or power tools, and occasionally test equipment.
• Occasional requirements of this position: pushing and pulling equipment weighing up to 50 pounds, ascend and descend from ladders to service equipment up to 30 ft., Roof top work of heights up to 300 ft.
• Occasionally, work is performed in enclosed/confined spaces and around high traffic environments.
• Must meet established requirements related to color differentiation
Org Marketing Statement
EOE: Minorities/Women/Disabled/Veterans/Sexual Orientation/Gender Identity
How To Apply
Apply online at www.oppd.com, on or before July 21, 2017
**PLEASE NOTE**-Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in "DRAFT" form and will not be viewed by our Human Capital staff.
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Converse County is currently accepting applications for the position of Public Safety Communications Manager for the new Converse County Joint Dispatch Center in Douglas, Wyoming. This is a full-time position with an annual salary range of $64,000 to $93,438 and an excellent benefits package.
Interested individuals must submit a cover letter, resume, and completed employment application. Applications will be accepted until the position is filled, initial review beginning June 7, 2017. A complete job description and employment application forms may be obtained at the Converse County Clerk’s Office at 107 N. 5th St., Suite 114, Douglas, WY 82633 or by visiting our website at www.conversecounty.org/jobs. Return completed applications to the County Clerk’s Office at the address above. A complete benefits package is available on the website. Converse County is an EEO/ADA/Drug Free Workplace Employer.
Title: Public Safety Communications Manager – PSCM
FLSA: Exempt
Salary Range: $64,000 to $93,438 annually
Summary: Under limited supervision, provides administration of activities and operations of the Converse County Joint Dispatch Center (CCJDC). Directs staff and activities of the Department and assures the effective dispatching of law enforcement, fire, and medical emergencies.
Incumbents are responsible for coordinating a broad range of activities and operations related to public safety communications including supervising assigned staff. Responsibilities may include (will include but not limited to) assigning tasks to staff and monitoring efforts; implementing goals, policies and procedures; developing and coordinating training programs; collecting and analyzing data; assisting with preparing and monitoring budgets; and preparing operational reports.
SUPERVISION RECEIVED: Position will directly report to the Joint Powers Board. Accepts technical coordination and direction from advisory board, specialized employees, contractors, and consultants in accordance with project plans and professional standards and practices. Complies with and contributes to public policies promulgated by governing agencies and Joint Powers Board. Reports to the Joint Powers Board on all matters as directed involving communications operation and policy.
SUPERVISION EXERCISED: Provides consistent, ethical, professional direction and control to assigned employees and functions in the organization. Strives for high quality, productive work activities and recognizes and documents exceptions. Understands and demonstrates by example the critical nature of services provided and its impact on the community.
Essential Job Functions: (Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
· Directs Law Enforcement, Fire and EMS dispatch services to first responders in Converse County
· Oversees training initiatives and certifications for all CCJDC personnel including compliance with P.O.S.T. certification requirements.
· Provides tapes and documents for court; controls the proper chain of evidence for communication related requests; testifies in court for incidents or evidence that involves assigned duties.
· Recommends and assists with the implementation of goals and objectives; establishes schedules and methods for providing public safety communications services; reviews, recommends and implements CCJDC policies and procedures. Develops and monitors departmental goals, objectives and priorities; develops and implements policies and procedures; ensures the efficient operation of all dispatch functions.
· Plans and coordinates the merger of two dispatch entities into a combined communication center.
· Addresses the needs of multiple user agencies; maintains proper state and federal licenses and updated contracts, such as Federal Radio Licenses and E-911.
· Oversees NCIC utilization and compliance through the CCJDC for all user agencies.
· Hires, supervises, trains, motivates and evaluates personnel; addresses performance issues; meets with staff on an individual and group basis to discuss goals, procedures and individual concerns; approves employee timesheets.
· Liaises and meets with the Advisory Board, other departments and agencies, community groups and departmental staff to discuss issues related to the Center; coordinates upcoming events that may impact communications operations.
· Reports to the Joint Powers Board regarding communication center matters; participates in other applicable state and community committees pertaining to public safety communications;
· Serves on boards and commissions that are relevant to the Center as appointed or assigned.
· Prepares and manages the communication center budget; conducts analysis to forecast future budgetary requirements in relation to staffing, equipment, materials, etc.; prepares costs estimates and justifications for budget items; submits and approves invoices for payment and monitors expenses to align with an allocated budget.
· Approves purchasing of all equipment, materials and supplies as assigned.
· Responds to and resolves inquiries/complaints involving the Center.
· Keeps current on new trends and innovations in public safety communications.
· Prepares operational and statistical reports.
· Follows all applicable safety procedures. Reports all accidents/incidents to supervisor.
· Responds to and resolves citizen concerns and complaints.
· Represents the parent organizations and Joint Powers Board by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
· Performs other duties of a similar nature or level.
· Performs other duties as assigned or required.
Knowledge Skills and Abilities
· Has the requisite management skills and capabilities to be effective at managing people. Has the ability to work well independently or as part of a team, and can lead a team. Has the ability to work cooperatively with the public, subordinates, co-workers, department heads, vendors, and city/ county officials among other stakeholders.
· Has excellent oral and verbal communications skills and can demonstrate organization of concept and delivery of often complex, technical materials in an understandable fashion.
· Can operate a personal computer with a working knowledge of Microsoft Office™ and its subordinate products. Has a conversational understanding of the concepts of database and data analytics.
· Has the demonstrable project management skills needed to manage complex tasks, programs, and assignments related to the assigned areas of responsibility.
· Has a high level of understanding of municipal/county government and its interaction with the Converse County Joint Dispatch Center.
· Has effective communications skills to translate policies and procedures into clear direction and the ability to formally present complex topics to city/county executives and leaders in a fashion that promotes rapid understanding.
· Has thorough knowledge of operations involved in the provision of 9-1-1 services, radio control and management, public safety deployment, alternate work schedules and their budget consequences, lost time management, as well as safe practices and procedures.
· Ability to plan, organize and supervise maintenance and emergency response programs; ability to deal with the public in a courteous and efficient manner; ability to prepare reports and to maintain records using computer processing; ability to plan and schedule equipment maintenance activities; ability to develop maintenance standards; ability to direct and evaluate subordinates’ performance; ability to prepare and manage a detailed and complex department budget; ability to establish and maintain employee training and safety programs; ability to keep accurate records and to prepare comprehensive written and oral reports; and ability to rapidly use or learn to use software packages such as Microsoft Outlook, Word, and Excel, financial management software (IFAS, One Solution) and their successors.
· Ability to employ and manage all software associated with communication center operations.
Training and Experience:
· Minimum of three years of relevant public safety communications experience working in a lead or supervisory capacity.
· Associates’ Degree in communications, criminal justice, management, or a closely related field.
· Bachelor’s Degree preferred.
Licensing and Certification Requirements (positions in this class typically require): Licensing Requirements:
1. Possession of, or ability to obtain, a valid Wyoming Driver’s License.
2. P.O.S.T. Communication Certification within 2 years of hire date.
SPECIAL CONDITION: THIS POSITION IS ON-CALL ON A TWENTY-FOUR BY SEVEN BASIS AND IS REQUIRED TO CARRY A PERSONAL COMMUNICATIONS DEVICE AT ALL TIMES PURSUANT TO POLICY AND PROCEDUES.
PHYSICAL EXERTION/ENVIRONMENTAL CONDITIONS: Performs duties in varying environments. Physical activities may include, but are not limited to: lifting/carrying 25 pounds, pulling, pushing, standing, sitting, stooping, bending, walking, squatting, and reaching – sometimes for extended periods. Exceptions will be considered for persons with disabilities.
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Location: Ashburn, VA
Category: Wireless Data/IT
DESCRIPTION:
This is skilled electronic work in maintenance and repair of wireless communication equipment and similar devices. The employee is responsible for diagnosing equipment problems, making minor repairs, and instructing others in the use and operation of the equipment. The employee services wireless communication equipment that receives daily use and which must be maintained in good working condition. The work is performed according to manufacturers’ technical information and standard service practices of the wireless communication trade. This employee is also responsible for the inventory control of all such equipment as well as coordination of billing audits.
PRIMARY RESPONSIBILITIES:
- Diagnoses wireless communication equipment problems using reference materials and computer software. Replaces certain defective wireless communication components, including replacing batteries
- Tests equipment, pagers, and radios, using volt ohm meters, battery testers, amp/volt testers, computer, communications analyzer and watt meter; tests batteries for radio equipment on a daily basis for replacement
- Trains employees on the use of wireless communication equipment systems
- Communicates/coordinates with vendors, school administration, School Board administrative offices, school bus transportation office, and Sheriff’s office (crossing guard liaison and school resource liaison)
- Procures equipment/parts as needed to maintain all equipment; maintains extensive inventory of radios (mobile/portable) batteries, pagers, and other communications equipment; maintains records of equipment repairs and inventory of parts
- Issues/installs mobile/portable radios, and pagers at schools, administrative offices, school buses, School Board vehicles, and Loudoun County Sheriff’s office (crossing guards/school resource officers)
- Performs related work as required
QUALIFICATIONS:
Graduation from high school and experience in repairing a variety of Radio Communications and similar electronic devices; or any combination of education and experience that would provide the following knowledge, abilities, and skills:
- Ability to manage inventory and parts control
- Working knowledge of audio and visual equipment repair procedures, electrical hazards and safety precautions
- Ability to read technical manuals and to demonstrate the use and operation of equipment
- Skill in using the tools, equipment, and materials of the trade
- Basic understanding of computer networks
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, climb, stoop, kneel, bend and walk; use hands to finger, handle or feel objects or tools; and reach with hands and arms. The employee is regularly required to see and hear. The employee is occasionally required to sit and may be required to lift up to approximately 50 pounds.
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