Avtec Donates Dispatch Equipment to Clemson
Monday, September 12, 2016 | Comments

Avtec officials and alumni signed a memorandum of understanding (MOU) with Clemson University for a gift-in-kind donation of Scout VoIP dispatching software, products and services valued at about $428,000. The Avtec Scout dispatching system was installed in August.

The Frank Howard Field at Clemson Memorial Stadium can host crowds in excess of 85,000 for football games, which means that efficient and rapid emergency communications are vital to successful events.

"Avtec's generosity has allowed Clemson University to skip at least one technology generation to continue its quest to be the most responsive and resilient college campus in the world," said Lynn Fisher, Clemson's emergency manager. "Not only did Avtec donate the equipment, but it also sent its A team of project managers and engineers to Clemson University to see the installation through to its successful conclusion. It has been a phenomenal experience."

After a successful pilot program during the spring football game, six Scout dispatch consoles were permanently installed in the Clemson unified command post for emergency management and operations. This command center will be operational during home football games, as well as other large campus events, and used by officials who manage all police, fire and EMS.

A fully redundant Scout dispatch system was installed in another location on the Clemson campus for academic, research and public service activities. Both dispatching systems are connected so they can operate as one large system, yet each can operate independently in the event a network connection is interrupted.

Additionally, plans are being finalized to integrate HigherGround software, which will enable detailed chronological reconstruction of every element of simulated or real incidents, including voice conversations and screen displays, for learning and after-action analysis in both academic and operational settings.

The university also received two mobile Scout consoles, which can communicate with other consoles and radio resources from any campus location or in a mobile command vehicle.

"We are excited to provide Clemson with our mission-critical dispatch consoles, developed and supported from our headquarters in Lexington, South Carolina," said Avtec CEO and Clemson alum Michael Branning. "Many of Avtec's team members have graduated from Clemson and from our friendly sports rival, the University of South Carolina. We participate in both schools' cooperative educational programs, which has resulted in our hiring many talented software engineering and computer science graduates.”

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