West Safety Services Selected to Operate 9-1-1 Indoor Location Database
Tuesday, October 04, 2016 | Comments

The 911 National Emergency Address Database (NEAD), an independent entity established by CTIA, selected West's Safety Services to develop and operate the NEAD platform. With a NEAD operator in place, the wireless industry remains on schedule to enhance indoor 9-1-1 location accuracy by harnessing commercial technologies, a statement said.

The FCC adopted rules in 2015 requiring wireless carriers to improve 9-1-1 location accuracy for emergency calls from mobile devices. CTIA established the NEAD to implement a national database of access points such as Wi-Fi hot spots and beacon location information such as Bluetooth Low Energy that will enable wireless service providers to deliver a dispatchable location that will help 9-1-1 call centers respond to emergencies.

To oversee West's implementation of the platform, the NEAD previously named the Alliance for Telecommunications Industry Solutions (ATIS) as the project manager. West will implement the NEAD platform in accordance with the FCC's rules, including privacy and security requirements and ATIS standards.

In addition to the NEAD, CTIA's 9-1-1 Location Accuracy Technologies Test Bed is actively evaluating 9-1-1 location accuracy solutions from wireless carriers and technology vendors in accordance with FCC rules and ATIS standards.

"The NEAD is a critical element of the wireless industry's efforts to enhance our country's emergency 9-1-1 services," said CTIA Senior Vice President Thomas Sawanobori. "Our partnerships with West and ATIS to operate the NEAD will enable wireless carriers to provide 9-1-1 call centers and first responders with dispatchable location information that will help save lives while reflecting Americans' preference for wireless capabilities."

"NENA is pleased that work on the NEAD is moving forward with the selection of an operating partner," said Brian Fontes, CEO, National Emergency Number Association (NENA). “This database is one crucial element of a broad-based strategy aimed at making sure that every person who calls 9-1-1 can be located quickly and accurately. Getting the database online, with appropriate privacy and security controls, is a major milestone in our location accuracy agreement with the wireless carriers, and we look forward to the day when that milestone is reached.”

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