BearCom Deploys IoT Solution to Track Rental Radios
Tuesday, November 15, 2016 | Comments

National two-way radio dealer BearCom is deploying an internet of things (IoT) platform from Fujitsu to track, record and manage its 25,000 rental radios, used at high-profile events such as Coachella and the Academy Awards.

RF identification (RFID) tags and readers will improve inventory management, including customer check in and check out, and asset tracking between locations. The IoT solution will expedite processing times, improve customer service and increase the BearCom competitive advantage, a statement said.

Fujitsu’s GlobeRanger IoT tracking solution will be deployed to manage and track the extensive BearCom portfolio of two-way radio wireless communications equipment including digital radios. By implementing the IoT solution, BearCom will significantly reduce the time required to process about 16,000 contracts a year and streamline the management of 7,000 to 8,000 annual equipment transfers between its branches.

The inventory for equipment held by each of the 33 U.S. branches of BearCom fluctuates as equipment is moved between locations as orders are fulfilled and returned. Each item must be manually scanned before transfer, which involves removing the radio batteries to access the barcode, and again on arrival. Rental orders are prepared and delivered to customers, then scanned again. Returns involve the same process in reverse. With the new technology, BearCom will not only be better able to serve customers, but will also experience fewer lost or mislaid devices, company officials said.

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