L.A. Ambulance Service Selects Genesis Software
Wednesday, April 12, 2017 | Comments

Ambulance service MedReach added Genesis PULSE to its operation. Providing nonemergency transport services to the Los Angeles region, MedReach needed a reliable software application to aid its personnel with decision support.

With some of the worst traffic congestion in the United States, providing facilities with accurate arrival times and allowing dispatchers to make better choices for unit assignment based on historical task times are paramount for providing the best customer service possible.

"We are excited to add another customer in California to our ever-increasing family,” said Chad Richey, Genesis PULSE product manager. “It’s always great to see an agency who values on-time performance while simplifying the dispatch process."

MedReach has provided ambulance transportation and medical stand-by services to communities in Los Angeles County for more than 25 years.

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