Tyler Provides Public-Safety Software for Ohio County
Tuesday, May 16, 2017 | Comments

Tyler Technologies signed an agreement with the Muskingum County (Ohio) Sheriff’s Office (MCSO) to provide its New World, SoftCode and Brazos public-safety, civil processing and e-citation solutions. The agreement includes license fees, professional services and system maintenance.

MCSO sought a solution that would improve efficiency throughout the organization by sharing information between the county and court to replace manual processes with a seamless workflow. Tyler was selected to deliver a total solution to integrate criminal justice for MCSO.

“We were already familiar with Tyler because of their expansive presence with several agencies in our county and in the state,” said Kim Hambel, director of operations, Muskingum County Sheriff’s Office. “Tyler’s connected solution will enable us to share mission-critical information among our departments. This capability helps us to not only reduce crime in Muskingum County but to keep first responders more informed and safer on the scene of a call for service.”

The purchases includes Tyler’s New World computer aided dispatch, law enforcement records management systems (LERMS), mobile messaging, field reporting and corrections solutions from Tyler.

The software is compliant with incident-based reporting (IBR) and National Crime Information Center (NCIC) requirements, meaning it already meets the state and federal guidelines in Ohio and won’t require any changes to the existing solutions.

When MCSO is live on New World, dispatchers and first responders will be able to take advantage of proximity dispatching capabilities, which enable dispatchers to utilize intelligence, estimated time of arrival and a community’s unique routing data to send the fastest and best response to a call for service. All of this information is available in CAD and mobile data terminals (MDTs) found in the vehicles of first responders, so that dispatchers and first responders know where all vehicles are located in real time.

The New World software is designed to meet next-generation 9-1-1 (NG 9-1-1) requirements, specifically text-to-911 functionality. With this functionality, agencies can implement text-to-911 functionality for their community.

“The Muskingum County Sheriff’s Office is forward-thinking in their desire to implement the software tools necessary for an integrated criminal justice system,” said Greg Sebastian, president of Tyler’s Public Safety Division. “With integrated criminal justice, it’s more than just sharing information; it’s about providing decision support and business intelligence to better serve the public. We’re looking forward to helping the Muskingum County Sheriff’s Office deliver this to their constituents.”

Muskingum County, in central Ohio, has a population of nearly 90,000.

Would you like to comment on this story? Find our comments system below.

Post a comment
Name: *
Email: *
Title: *
Comment: *


No Comments Submitted Yet

Be the first by using the form above to submit a comment!

Magazines in Print

October 2018

10 - 11
Wireless Leadership Summit
San Antonio

November 2018

6 - 8
Communications Marketing Conference (CMC)
San Diego

More Events >

Site Navigation