LaaSer Receives New Patent for 9-1-1 Location Technology
Tuesday, June 27, 2017 | Comments

LaaSer Critical Communications was issued U.S. patent No. 9,693,213 for the company's technology, which accurately locates mobile-phone callers who dial 9-1-1 and routes them to the most appropriate emergency services response center. This latest patent covers "caller location and public-safety answering point (PSAP) determination systems and methods" and is the latest addition to the firm’s portfolio of patents.

"Our new patent recognizes the innovative work we've done to locate 9-1-1 emergency callers quickly in order to positively influence call routing decisions," says LaaSer CEO Fred White. "Connecting callers to the right PSAP the first time dramatically improves response time and absolutely saves lives."

Current methods for routing emergency calls from cellphones can be problematic, especially near jurisdictional boundaries. When a call is routed to a PSAP other than the one in which the call originated, the operator must first determine that the call is coming from outside their jurisdiction and then transfer the call to the PSAP that can dispatch assistance to the caller. This process costs valuable time when lives are often literally on the line.

LaaSer's technology locates a caller with tremendous accuracy often before the call routing decision is made, ensuring the appropriate PSAP receives the call. This happens without delaying the call. Instead of cell tower sectors, LaaSer's solution takes advantage of the hardware and software tools built into virtually every cellphone built during the past decade. These include Wi-Fi, GPS and Bluetooth, among others. In addition, LaaSer's technology can be deployed without disturbing legacy systems or adding new call handling protocols.

LaaSer Critical Communications was previously granted two other patents for its public-safety technology.

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