A new Frost & Sullivan analysis titled “Next Generation 911 – The Future of Public Safety, Forecast to 2022,” expects the total next-generation 9-1-1 (NG 9-1-1) market to increase from about $134.6 million in 2016 to $345.8 million by 2022, at a compound annual growth rate (CAGR) of 17 percent. The study examines the NG 9-1-1 ecosystem, details key trends, market progress and growth opportunities.

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"While the technology and service components of the 'NG 9-1-1 puzzle' are now in place, procuring appropriate funding will be the biggest obstacle for state 911 administrators," said Frost & Sullivan Mobile & Wireless Communications Vice President Brent Iadarola. "Nonetheless, the possibility of a historic federal infrastructure initiative has the potential to drive immense momentum for NG 9-1-1 over the next five years."

Key market trends shaping NG 9-1-1 growth include mergers and acquisitions to reduce fragmentation and consolidate next-generation core technology (NGCT), customer premise equipment (CPE) and geographic information systems (GIS). The resulting rise of large integrators that can partner with state 9-1-1 administrators to reduce the complexity of deployments is another trend.

"The imminent public-safety paradigm shift will lead to game-changing advancements in 9-1-1 features and functionality," said Iadarola. "IP-based technology will support text, photos and video exchanges to enhance the speed, accuracy and preparation of first responders. Moreover, cloud-based platforms will drive information sharing across public-safety jurisdictions to enhance incidence intelligence."

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