Victoria Police Begin Managed Service from Motorola
Thursday, November 02, 2017 | Comments

Motorola Solutions began delivery of a new mobility managed service to Victoria Police, with transit police and protective services officers in the Werribee area of Melbourne’s outer western suburbs being the first to access the mobility service this month. The managed service contract will run for a minimum of five years with the potential to extend to 11 years and is valued at more than A$50 million (US$38.6 million).

The end-to-end managed service will enable Victoria Police members to focus on core policing activities rather than managing the technology. At least 10,000 personnel will receive iPad minis and iPhones with a mobile application to give them a technological edge in their daily work to protect community safety.

This includes 24x7 monitoring and device management, as well as device support, repair and replacement services. The technology will enable police members to obtain operational information in the field immediately while helping to preserve its mission critical radio communications for when they are needed most.

The solution includes a mobile application developed by Gridstone, a mobile application developer that Motorola Solutions acquired in 2016. Victoria Police now joins Queensland Police in rolling out a mobile application platform developed by Gridstone to its members.

“Frontline officers will gain access to data when and where they need it most, helping them to manage their essential daily tasks with increased efficiency and safety,” said Motorola Solutions Vice President and Managing Director Steve Crutchfield. “The mobile application delivers critical information to officers for improved decision-making. For example, it can alert officers about potentially dangerous suspects. Eventually, the application will free up officers’ time, enabling them to complete administrative tasks in the field instead of back at the station.”

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