New Zealand Deploys National Emergency Alert System
Friday, February 09, 2018 | Comments

New Zealand’s Ministry of Civil Defence & Emergency Management (MCDEM) selected one2many to deploy a national wireless emergency alert system. The system will enable government agencies to warn at-risk communities of critical adverse events and threats to life, health and property by sending emergency alerts to mobile phones.

The cloud-based service will be fully managed by one2many for up to 12 years. To enable the system, one2many delivered its new public warning portal cloud service to MCDEM. The mobile alert creation and management system allows emergency management personnel to generate public warnings. The portal also enables automatic alert generation, which can enable alerts to be swiftly issued for emergencies such as tsunamis or earthquakes.

MCDEM in the future can integrate additional emergency alert channels, such as social media, TV and radio, without requiring changes to the system.

one2many also delivered cell broadcast systems in the private cloud of New Zealand’s mobile operators’ networks: Spark, Vodafone NZ and 2degrees. one2many’s software securely interfaces with MCDEM’s portal to enable the broadcast of emergency alerts to all 3G and 4G mobile subscribers within the location of an emergency. Crucially, people do not need to download an app on their mobile phone or subscribe to a service. If their phone is on, capable of receiving the alert and inside the target area, then they should receive the alert.

“In a country where emergencies such as natural disasters are all too common, it’s essential we have multiple robust and reliable means of alerting the public to threats,” said David Coetzee, MCDEM manager, capability and operations. “one2many met all our stringent demands for this contract and are delivering a managed cloud service that’s easy-to-use, secure and comprehensive. Importantly, one2many proved they could meet our exceptionally short delivery timeframe. We’re very happy that the system launched successfully last 26 November and will help us and other agencies to continue to improve the safety of our communities.”

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