Brazilian Airport Deploys Motorola Solutions TETRA System
Wednesday, March 14, 2018 | Comments

BH Airport, the concessionaire of BH International Airport in Minas Gerais, Brazil, adopted a TETRA digital radio solution from Motorola Solutions to enhance operations, help integrate diverse airport activities and facilitate the exchange of information in real time.

Bapi Telecomunicações, Motorola Solutions’ partner and system integrator, deployed the system, which brings together all critical operations at the airport, including security, operations and baggage handling activities. The system is fully operational and used by outsourced personnel that provide airport parking, aircraft sourcing, cleaning and catering services.

This integration has translated into improved efficiency in customer service and in response times and has optimized management of work teams by coordinating activities through the dispatch center. The center manages and registers 23,000 push-to-talk (PTT) calls per day and has more capacity, allowing the airport and its partners’ users to communicate with ease and have a system ready for the future.

“Our objective is to constantly improve the travel experience of our passengers and guarantee greater efficiency and security,” said Paulo Amarante, BH Airport technology director. “Thus, we have invested in upgrading the operational communications system at BH International Airport. All of these investments that BH Airport is making prove our intention to develop, in Minas Gerais, one of the best airports in Brazil, with an integrated technological ecosystem; and, as part of this evolution, efficient communication plays a key role.”

About 200 TETRA terminals were delivered, including portable and mobile radios, which help to improve audio quality and information security. The airport operations center will use the system, and information provided can be used to develop statistical data and studies to anticipate incidents or develop predictive action plans. For aircraft sourcing and firefighting units, ATEX-certified terminals were provided.

“The new radios have greatly improved airport communications, especially with respect to audio quality, without interference or interruptions,” Amarante said. “Now, with the digital system, we no longer have problems with network congestion, and communications has become more precise, thanks to the possibility of defining groups by order of priority.”

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