APD Control Room Software Certified to Support U.K.’s ESN
Monday, April 16, 2018 | Comments

Software developed by APD Communications is the first to be officially certified to support the U.K. Emergency Services Network (ESN). The Network Approval Testing Service (NATS) accredited APD’s Cortex, a company statement said.

The NATS endorsement — a critical element of the requirements to operate on the new Long Term Evolution (LTE)-based communications network for the U.K.’s emergency services — provides assurance and confidence in APD as a software supplier for the network.

The Home Office is driving the transition to ESN, which will provide police, fire, and rescue and ambulance services with secure and resilient voice communications and data services.

Cortex is APD’s software-only Integrated Communication Control System (ICCS) and is used to answer emergency calls and communicate with front line responders in more than 70 control rooms around the world. The software brings radio, telephony, closed circuit TV (CCTV) and access control together on one screen, enabling organizations to connect, collaborate and communicate rapidly and effectively.

“We’re delighted to gain this accreditation for our ICCS software, which is the result of many months of work by our development teams and collaboration with the Home Office, emergency services organizations and our technology partners,” said APD Managing Director Mike Isherwood.

“Cortex helps our customers connect, collaborate and communicate when it matters most. It’s radio, telephony, CCTV and access control all on one screen.”

Mobile network operator EE is responsible for building the LTE network and providing network coverage, and Motorola Solutions is delivering the user services and critical public-safety applications on top of the network.

As part of its role delivering user services, Motorola Solutions established NATS as the testing service for suppliers seeking certification that their technology is ESN compliant and can be part of the new communications framework.

“NATS is a vital part of the preparations and enabling procedures for ESN,” said Mick Rhodes, ESN program director at Motorola Solutions. “It is a rigorous and demanding process and sets the bar very high for ESN compliance.”

“The core functionality of Cortex is ready for ESN and provides further assurance to existing and future customers that it will deliver a business-as-usual transition to the new network,” said Sean Hancock, APD’s technical manager and ESN lead. “We’re ahead of the game and can now focus on further features to deliver additional, value-added operational benefits, such as incorporating video streams into control rooms.”

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