New Federal Projects Awarded to Advance 9-1-1 Communications
Tuesday, April 17, 2018 | Comments

The National 911 Program awarded five new contracts for projects to advance emergency communications, kicking off the federal fiscal year.

"Most of the projects emerged directly from ideas generated by the 9-1-1 stakeholder community,” said Program Coordinator Laurie Flaherty. “These efforts will not only support advancing 9-1-1, but will also lay the groundwork for significant innovation in the future."

A dispatcher-assisted telephone CPR guideline development/promotion seeks to respond to a report by the National Academies of Science, Engineering and Medicine that recommends the National Highway and Traffic Safety Administration (NHTSA) support efforts to improve cardiac arrest survival rates by fostering the adoption of education and protocols for dispatcher-assisted CPR and training on high-performance CPR. This project will convene experts from the 9-1-1 community, states, private and nonprofit organizations and EMS providers. The group will identify best practice recommendations for providing CPR instructions from a public-safety answering point (PSAP), as well as training and implementation guidelines for 9-1-1 centers. Additionally, the project team will create a communications plan to raise widespread awareness in 9-1-1 and EMS about these new recommended guidelines and how systems nationwide can customize and implement them.

Revision of model state 9-1-1 plan and model state 9-1-1 legislative language will help keep pace with the emergence of new technologies and the eventual implementation of next-generation 9-1-1 (NG 9-1-1), these laws and planning models must be continually updated to keep pace. The program will convene a team of 9-1-1 stakeholders and public policy experts to update two documents that were created in 2012 and 2013 as templates for state and local agencies. New versions are expected to be completed in September.

Strategic planning for collection and use of nationally uniform 9-1-1 data can improve 9-1-1 services by providing essential information to assist strategic planning, governance decisions and operational improvements at all levels of government, private sector companies and other stakeholders. The planning is in response to a recommendation by the FCC's Task Force on Optimal PSAP Architecture (TFOPA), and a team of 9-1-1 experts will create a strategic plan for a nationally uniform 9-1-1 data system and generate ideas to initiate its implementation. The final plan is expected to be completed in March 2019.

An NG 9-1-1 road map to connect systems nationwide
 will help achieve a seamless "system of systems." Numerous technical and non-technical tasks must be completed at the national level. The project team will solicit ideas from the 9-1-1 community to compile a list of tasks that should be included in a national NG 9-1-1 road map to ensure that all states are interconnected with a nationwide NG 9-1-1 system.

The NG 9-1-1 for leaders in fire and EMS program was inspired by the success of NG 9-1-1 for leaders in law enforcement program. To ensure the successful implementation of NG 9-1-1, public-safety leaders must be advocates for its implementation. The National 911 Program assembled a project team to create resources to educate leaders in fire and EMS about NG 9-1-1 and the benefit it will provide for firefighters, EMS personnel and communities nationwide.

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