Chilean Copper Mine Contracts Motorola for P25 Network Management, Monitoring
Tuesday, April 24, 2018 | Comments

Collahuasi Mine in Chile, one of the largest copper extraction deposits in the world, contracted Motorola Solutions to control the operation of its mission-critical communications system.

The company chose Motorola’s premier communications system control and management service package, which includes local technical support, network monitoring from the Motorola Solutions network operations center (NOC) in the U.S., ongoing radio hardware maintenance, cybersecurity monitoring, and prevention and diagnosis.

The mining operation involves 5,500 company employees and collaborators dispersed across 3,500 square kilometers in the Andean Mountains in the region of Tarapacá, Chile, entailing a variety of additional complexities for the mining business related to climate and geographic altitude. Many employees use Project 25 (P25) radios.

“Every minute without communication puts our workers in the field at risk and affects the efficiency of the entire business,” said Gerardo Herrero, Collahuasi IT manager. “By entrusting the management of our communications network to Motorola Solutions, we can rest assured that we have a synchronized network with the latest technology that can operate seamlessly and reliably, and we are confident that we will see tangible benefits in the efficiency, profitability and safety of our operations.”

System management will include 24x7 monitoring by expert professionals that can conduct predictive analyses of potential issues using statistical studies on traffic, failure occurrence and patch installation control, among others. In addition to keeping the communications and safety protection system updated with the latest versions, this service will allow for installed radio and hardware repairs to ensure stable communications as well as safer and enhanced mining operations.

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