Narita International Airport in Japan Upgrades TETRA Network
Wednesday, May 16, 2018 | Comments

An upgraded system from Motorola Solutions connects secure and reliable communications across both Narita and Okinawa Naha airports in Japan. The scalable, single system connects critical functions across the airports including security, operations and baggage handling activities.

With more than 39 million passengers and Japan’s largest volume of international cargo flowing through Narita International airport annually, advanced technology is essential to maintaining safety and efficiency for daily operations. Japan’s busiest airport deployed a TETRA digital radio communications system a year ago and is experiencing the benefits of high voice quality, fast call times and significantly expanded coverage.

The airport also deployed a number of Motorola TETRA devices for Narita airport’s ground staff, helping them to work more efficiently while delivering higher levels of customer service. The slim radio was developed in response to feedback from the airport’s ground staff who wanted an easy-to-use, compact radio suited to the needs of frontline customer service staff.

Narita International airport plans to add additional features to the network over time. Among features available for the TETRA system are smart location services to pinpoint the location of team members in the field and software-defined push-to-talk (PTT) services to seamlessly connect radios with smartphones, tablets and other devices.

“Reliable and instant communications are essential for connecting many different parts of an airport’s daily operations,” said Yoshikazu Takahashi, president and CEO, Nippon Airport Radio Services. “Our upgraded radio network and smart new radio handsets are making a real difference every day — helping airport employees to work as safely and efficiently as possible.”

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