Springfield Deploys Public-Safety Software Analytics from Motorola
Thursday, May 24, 2018 | Comments

The city of Springfield, Massachusetts, launched its Real-Time Analysis Center with command center software from Motorola Solutions. Using software analytics, first responders have a complete operating picture taken from multiple data sources to help them better respond, prevent and limit criminal activity.

The software aggregates real-time information from CAD systems, emergency alerts and other data sources. Using CommandCentral Aware with BriefCam allows for the analysis of public and private video with search functions that identify specific descriptors. For example, if analysts are looking for a red car that fled the scene of an incident, the software will help them identify red cars on the road, removing all other cars from their video footage. This reduces time spent analyzing videos from several hours to just a few minutes.

Over the four-year period since the city committed to using advanced analytics software, Springfield has seen a 40 percent decline in its crime rate.

“The use of CommandCentral Aware has allowed us to make smarter, faster decisions in incident response,” said Bill Schwarz, crime analysis director at Springfield’s Real Time Analysis Center. “We can now equip our first responders with real-time information to help them prepare for whatever situation they face.”

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