Virginia Approves AT&T ESInet as Statewide NG 9-1-1 Platform
Monday, June 18, 2018 | Comments

The state of Virginia 9-1-1 Services Board approved the AT&T Emergency Services IP network (ESInet) as the recommended platform to provide next-generation 9-1-1 (NG 9-1-1) communications statewide.

The IP-based call-routing service uses the National Emergency Number Association’s (NENA) i3 standards and the core features of AT&T ESInet to modernize aging 9-1-1 infrastructure, an AT&T statement said.

Localities across Virginia will be able to manage how calls and text messages are routed and handle unexpected call volumes by automatically distributing calls to neighboring pubic-safety answering points (PSAPs). PSAPs can also set rules for how to route 9-1-1 voice calls and text messages. The system features redundant call processing with locations throughout the country and can support text messages, and in the future, pictures and videos.

“An ESInet will help usher in the future of 9-1-1 in the commonwealth of Virginia,” said Steve Marzolf, director of the Integrated Services Program at the Virginia Information Technologies Agency (VITA). “It will help us in our goal to create and ensure a seamless network throughout the whole state. Existing technology and infrastructure are outdated, but with this contract, Virginia is on the leading-edge of emergency communications and services.”

AT&T was previously selected to provide NG 9-1-1 services in Fairfax County, Virginia. That contract can be used by all of Virginia’s state localities. These localities can notify Virginia’s 9-1-1 Service Board of their interest in the contract, reach a participation agreement with AT&T and move forward with deployment.

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