Nuance Partnership Adds Speech Recognition to Nexgen CAD, RMS
Tuesday, June 19, 2018 | Comments

Artificial intelligence (AI) provider Nuance Communications announced a strategic partnership with Nexgen Public Safety Solutions, a CAD and records management system (RMS) vendor. The partnership will make it easier for law enforcement, emergency transportation services and 9-1-1 operators to quickly and accurately document and share information, a statement said.

Nuance’s speech recognition technology will be integrated with Nexgen’s software. Nuance’s Dragon Law Enforcement provides first responders with dictation and voice command capabilities to help improve report accuracy and timeliness and speed data entry within CAD/RMS systems.

“This partnership is a step in the right direction for the sector in general,” said Chief Joe Solomon, Methuen (Massachusetts) Police Department. “We have so many technologies available to us today, but the key is working those innovations into our workflow in a way that makes the day-to-day work for our officers easier and more efficient. Together Nexgen and Nuance provide an integrated, end-to-end solution for getting key information out into the field to stop crime before it happens.”

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