NG 9-1-1 Contract Awarded in Houston-Galveston Area
Wednesday, June 20, 2018 | Comments

CenturyLink and more than 30 other companies were awarded a contract through the Houston-Galveston Area Council (H-GAC) for 9-1-1 equipment and emergency call management solutions. The contract covers emergency notification-related equipment, software and services that encompass dispatch and emergency call control.

State agencies, local governments and qualifying not-for-profit groups can now procure CenturyLink's next generation 9-1-1 (NG 9-1-1) core call-routing services, on-premises call-handling applications, data management and managed security services through this contract, which is part of the HGACBuy cooperative purchasing program.

“Public-safety agencies are looking to upgrade their legacy networks to support emergency requests beyond phone calls including video messages, pictures and texts, as well as gather critical geographical data from mobile phones that can be used to improve response times," said Jim Carlson, public-safety solutions leader, CenturyLink. "This H-GAC contract makes it simple for participating government groups to utilize CenturyLink to upgrade critical emergency services."

CenturyLink's NG 9-1-1 service is comprised of emergency services IP networks (ESInets), IP-based software services and applications, and databases and data management processes that are interconnected to public-safety answering point (PSAP) premise equipment. NG 9-1-1 provides standardized interfaces for call and message services, processes all types of emergency calls including nonvoice (multimedia) messages, and acquires and integrates additional geographical data useful to call routing and handling for appropriate emergency entities.

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On 6/27/18, Steve O Conor ENP said:
If I'm not mistaken the next-generation 9-1-1 (NG 9-1-1) services on the H-GAC cooperative purchasing program were expected to be awarded to multiple vendors. Were other awards made or was CenturyLink the sole awardee? Did MissionCritical Comunications simply publish CentutyLink's press release as a news item?

Editor's Note: This story came from a press release. We didn't know about the multivendor awards so we'll investigate and hopefully have an update soon. Thanks for letting us know!

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