RapidDeploy Hires Shannon as Vice President of Product Development
Tuesday, July 10, 2018 | Comments

RapidDeploy, a cloud-based CAD vendor, hired Brooks Shannon as vice president of product management.

Shannon is a national subject matter expert in public-safety geographic information systems (GIS) and has been involved in numerous efforts to increase and enhance location accuracy for 9-1-1 systems.

“Our CAD technology is already well-ahead of the curve in the area of GIS and location accuracy,” said Steve Raucher, co-founder and CEO of RapidDeploy. “We’ve now hired the foremost public-safety GIS expert in the U.S., which means we can accelerate innovation and solutions to the people who need it most: dispatchers, first responders and the public.”

Location accuracy continues to be a critical issue for 9-1-1 systems and public-safety answering points (PSAPs) nationwide. GIS and real-time mapping not only improve the ability to quickly and accurately identify the location of 9-1-1 callers but also provide essential situational awareness for the first responders.”

“I don’t want to see any more tragic cases of calls getting misrouted or sent to the wrong location,” said Shannon, who has visited more than 120 PSAPs during his 14-year career in public-safety technology. “My entire career has been about using GIS to make the job of dispatchers and first responders better, so they can save lives and protect the public. RapidDeploy is uniquely positioned to harness that power and lead the way in next-generation 9-1-1 (NG 9-1-1). I’m glad to be part of a company and team that’s really challenging the status quo.”

Shannon spent his career furthering and innovating public-safety technology, working closely with groups such as the Association of Public-Safety Communications Officials (APCO) International, the National Emergency Number Association (NENA), the European Emergency Number Association (EENA) and other stakeholders. He is co-chair of NENA’s location validation function consistency working group and the data structures committee.

Shannon most recently worked at INdigital Telecom and GeoComm prior to that.

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