Maryland County Selects AT&T’s ESInet Service
Thursday, August 23, 2018 | Comments

Montgomery County, Maryland, selected AT&T’s emergency services IP network (ESInet) for 9-1-1 communications. The county joined others in the National Capital Region (NCR) in selecting the service from AT&T.

The solution gives 9-1-1 call-takers enhanced tools to speed their responsiveness and boost reliability to those in emergencies, a statement said. The IP-based call routing service uses i3 standards from the National Emergency Number Association (NENA) to modernize decades-old 9-1-1 infrastructure.

The technology will allow the county to provide more targeted response and help save time and improve outcomes, handle unexpected call volumes, apply rules to support specific events such as political rallies or campus events, maintain service during a natural or man-made disaster and improve incident awareness.

In the future, Montgomery County public-safety answering points (PSAPs) will be able to support pictures and videos sent via text message.

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