FCC Opens New Public-Safety Docket to Address Kari’s Law
Wednesday, September 05, 2018 | Comments

The FCC opened PS Docket No. 18- 261, captioned “Implementing Kari’s Law and Section 506 of RAY BAUM’S Act.”

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In a blog, FCC Chairman Ajit Pai said the commission’s September meeting agenda will include a proposal to address problems with 9-1-1 calls placed from centralized communications systems , which are used in office buildings, schools and hotels.

“The first problem involves making sure callers using these systems can get direct access to 9-1-1,” Pai said. “These systems often require that you dial 9 to make an external call, which can create confusion and has caused too many 9-1-1 calls to not go through. The second problem is the lack of precise location and routing information that would help first responders find the caller. Too often, emergency responders only know the building or complex where the call is coming from, but not the room or office where help is needed.”

In September 2017, the FCC began to study the issue. Pai said the findings from that inquiry inform the proposal, which also would implement provisions of the Kari’s Law Act. This legislation was signed into law in March and requires direct access to 9-1-1 in multiline telephone systems.

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