New Report Estimates NG 9-1-1 Deployment Costs from $9.5B to $12.7B
Friday, October 05, 2018 | Comments

The National Highway Traffic Safety Administration (NHTSA) and the National Telecommunications and Information Administration (NTIA) released a study on expanding next-generation 9-1-1 (NG 9-1-1) capabilities at 9-1-1 call centers. The study, requested by Congress, created a model for assessing the level of funding needed to make critical 9-1-1 upgrades nationwide.

Total deployment cost estimations in the 316-page report vary from $9.5 billion to $12.7 billion depending on the model used for deployment.

The U.S. departments of Transportation and Commerce are jointly managing a $110 million grant program to help states, territories, tribal organizations and the District of Columbia upgrade their 9-1-1 call centers to NG 9-1-1. Final rules for the program were announced in August.

"Since NHTSA's founding nearly 50 years ago, supporting local EMS systems has been an integral part of our mission to keep people safe on America's roadways," said NHTSA Deputy Administrator Heidi King. "I am so proud that I've been able to be a part of supporting this miraculous, lifesaving system, starting with my days as a dispatcher to today at NHTSA, where our National 911 Program continues to support and strengthen the system in partnership with the state and local governments responsible for its operation. The 9-1-1 system is an achievement to celebrate for saving lives, making communities safer, and our nation stronger."

The NG 9-1-1 study estimated the cost for the initial setup and migration to NG 9-1-1 systems. The congressionally mandated report will serve as a resource as legislators consider creating a coordinated, long-term funding mechanism for the deployment and operation of NG 9-1-1 services.

"Upgrading public-safety call centers throughout the country will help the public reach first responders during emergencies and give responders better tools for critical life-saving missions," said David Redl, Commerce assistant secretary for communications and information and NTIA administrator. "While some states are already making significant strides towards NG 9-1-1, nationwide implementation will take a significant investment. With the delivery of this report to Congress, we look forward to the next steps in our 9-1-1 grant program to help jumpstart the nationwide NG 9-1-1 transition."

The full report is here.

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