Solacom Customers Gain 9-1-1 Call Location Information from Apple, Google Devices
Thursday, October 18, 2018 | Comments

Public-safety answering points (PSAPs) using the Solacom Guardian 9-1-1 Call Handling solution can leverage the information from Apple and Google wireless device operating systems to pinpoint the location of wireless 9-1-1 calls.

Location data from devices running Apple’s iOS 12 and Google’s Android will be available to Solacom customers through the RapidSOS NG911 Clearinghouse.

“Our partnership with RapidSOS allows us to bring this additional, life-saving, location data to PSAPs,” said Nancy MacDonald, Solacom’s vice president of business development. “The Guardian 9-1-1 Call Handling solution includes a powerful feature that allows it to query third-party databases to access device-based location information from smartphones when a 9-1-1 call is made. The solution can be easily configured to query the NG911 Clearinghouse from RapidSOS for this device-based location data.”

The device-based location data from wireless devices will be displayed as supplemental data and will not replace existing automatic location information (ALI) data.

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