Houston 9-1-1 Authority Implements Motorola Router Service
Wednesday, December 12, 2018 | Comments

Greater Harris County (GHC) 9-1-1 Emergency Network, Texas, completed implementation of a Motorola Solutions router service for GHC public-safety answering points (PSAP). This is a key step in the transition to next-generation call routing, a statement said.

GHC serves 49 cities and two counties in the Houston area, an area with about 5.5 million people. It is the largest 9-1-1 system in Texas and the third-largest regional system in the U.S. It has been administering 9-1-1 emergency services since 1983.

With its deployment plan, GHC can leverage existing assets, such as data centers, IP network, multiple lab environments and 24/7 network operations center. The service for GHC is provided via tariff as an unbundled service, offering economies of scale to GHC and all PSAPs that join the network, Motorola said in a statement.

“Motorola Solutions is proud to be working with GHC in their migration from legacy to next-generation technology,” said Dan Twohig, Motorola Solutions vice president of software sales. “Our long-standing partnership has enabled a collaborative solution to better serve over 20 percent of the Texas population’s emergency needs.”

This router service is part of Motorola Solutions’ command center software suite, CommandCentral, which unifies emergency call handling, command and control, and management of records and evidence.

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