New NG 9-1-1 Network Deployed in West Virginia
Tuesday, April 30, 2019 | Comments

NGA 911 launched a next-generation 9-1-1 (NG 9-1-1) network for the Public Service Commission of West Virginia.

Much has changed since the first 9-1-1 call was placed in West Virginia. The state’s 9-1-1 service has been dependent on technologies that are now becoming obsolete and unserviceable. NGA 911 is a springboard for emergency response operations in West Virginia, taking emergency calling into the future of Next Generation solutions.

"NGA911 will move us into the future of 9-1-1 call-taking by cutting the cord with decades old technology, to state-of-the-art IP and cloud technology,” said Michael Mayhorn, Boone County (West Virginia) Emergency Management Agency. “With NGA911's strong background and commitment they have already shown us, I am confident their service will reliably connect our citizens to 9-1-1 services, no matter what method or device they use."

9-1-1 professionals and first responders can receive voice calls, photos, streaming video, real-time text, and building plans with the platform, leading to faster response and more lives and property saved.

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