11 Mexican States, Telcel Receive 9-1-1 ELS Location Service
Monday, October 14, 2019 | Comments

A 9-1-1 location service is now available in 11 states, and a nationwide carrier plans to begin offering the service, delivering emergency location and expediting incident resolution for millions of 9-1-1 calls.

Carbyne and Google in July announced a partnership to provide Android Emergency Location Service (ELS) in Mexico. Recent additional states include Campeche, Chihuahua, Michoacan and Zacatecas.

A key enabler for the delivery of Android ELS in Mexico was Carbyne's collaboration with mobile operators to permit sending short message service (SMS) and hypertext transfer protocol secure (HTTPS) communications during a 9-1-1 call. Nationwide carrier Telcel completed all of the technical changes needed to support transmitting ELS location via data SMS during a 9-1-1 call.

Telcel also enabled data sponsorship for Android ELS HTTPS location data. This allows ELS location data to be transmitted via HTTPS for any caller, regardless of whether their phone has a data plan or an active balance on their subscriber identity module (SIM) card. Mobile data sponsorship is by Carbyne and allows all callers, not just those who can afford mobile data, to benefit from Android ELS. Carbyne is offering this service with Telcel to all 9-1-1 agencies throughout Mexico and will be adding more mobile operators as soon as they complete the required technical changes.

"We are thrilled by the results that we have seen in Mexico in the first 13 weeks since launch," said Carbyne CEO Amir Elichai. "Android ELS fully works with Telcel today, and Carbyne continues to work diligently with the other mobile operators to get their full support for the delivery of life-saving Android ELS data. We will be ready for the remaining mobile operators as soon they are set up to deliver. It has been a great honor to work with public safety and mobile operators throughout Mexico to save lives every day."

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