Texas EMS Agency Deploys Pulsara App on FirstNet
Friday, October 18, 2019 | Comments

North Texas Regional EMS’ (NTREMS) use of Pulsara on the First Responder Network Authority (FirstNet) network is improving quality of care, patient outcomes and efficiency of care coordination. NTREMS improved its stroke treatment times and holds the record for fastest door-to-door-to-needle time by bypassing the emergency department using the technology, a statement said.

A patient experiencing heart attack symptoms walked into the emergency room and the severity of his condition was recognized right away. “Our crew happened to be on site, so the ER staff alerted the crew, Pulsara was activated immediately which alerted the STEMI team at the treating facility, and the patient was receiving intervention 30 minutes later,” said Paul Fuller, NTREMS deputy chief.

The national benchmark for door-to-needle in STEMI cases is 90 minutes. This is a difficult goal to meet when a patient presents to the emergency room at a percutaneous coronary intervention (PCI) facility. Using Pulsara and FirstNet, the NTREMS team facilitated a record-breaking door-to-door-to needle time of 30 minutes. The patient is doing well.

NTREMS decided to use a two-part technology combination, including the Pulsara mobile application that is FirstNet Listed and designed to streamline patient care among health care teams, along with the FirstNet public-safety broadband network.

“It was super important for us to have Pulsara here from the beginning,” said Fuller. “It helped us differentiate from our competitors and absolutely improve patient care. Being mobile-first is incredibly important to us, and we knew implementing Pulsara and FirstNet services would improve patient outcomes. It’s life changing for so many patients.”

Pulsara replaces legacy systems such as pagers, radios and fax machines; connects care team members; and simplifies the communications process to improve outcomes for patients experiencing time-sensitive emergencies such as heart attacks and strokes.

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