FCC Says Governments Can’t Charge Higher 9-1-1 Fees for VoIP Services
Friday, October 25, 2019 | Comments

The Federal Communications Commission clarified that state, local and tribal governments cannot charge the same class of subscribers total 9-1-1 fees that are higher for VoIP services than for traditional telecommunications services with the same 9-1-1 calling capability.

In a declaratory ruling adopted Oct. 25, the FCC found that such treatment is discriminatory and conflicts with the NET 911 Act of 2008, which provides that a 9-1-1 fee or charge on VoIP service subscribers “may not exceed the amount of any such fee or charge applicable to the same class of subscribers to telecommunications services.” The statute was enacted to fully integrate VoIP service into the existing 9-1-1 system and to level the regulatory playing field between VoIP service providers and traditional telephone service providers when it comes to 9-1-1 rights and obligations.

The FCC also found that higher total 9-1-1 fees for VoIP could deter adoption of VoIP service and thereby frustrate the FCC’s goal of encouraging the transition from legacy voice services to more advanced, IP-based services that benefit American consumers and businesses. Fee parity will both ensure that VoIP subscribers have access to critical public-safety services at comparable costs and that state, local and tribal governments recover the costs of providing 9-1-1 service in an equitable manner.

The declaratory ruling does not pre-empt any particular state law or regulation. Rather, in response to a primary jurisdiction referral from the U.S. District Court for the Northern District of Alabama, today’s ruling provides guidance to the district court and other courts around the country overseeing litigation concerning the 9-1-1 fees that states and localities may assess on VoIP service subscribers.

The declaratory ruling became effective upon release by the FCC.

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