Austrian Statewide Control Center Selects Hexagon CAD System
Wednesday, January 08, 2020 | Comments

Leitstelle Tirol, the statewide command-and-control center for fire, rescue and other emergency response services in the federal state of Tyrol, Austria, selected CAD software from Hexagon’s Safety & Infrastructure division to support call-takers and dispatchers and optimize public-safety answering point (PSAP) processes.

As the prime contractor for the project, Hexagon’s Safety & Infrastructure division will integrate the new CAD system with a geospatial platform by Convexis and the voice communications system by Strabag Infrastructure & Safety Solutions. An end-to-end solution with leading-edge spatial search, routing and unit recommendation, and alarming functionality will be delivered. The technology will help quickly pinpoint an event’s location, reduce response times and optimize use of the statewide fire and rescue fleet.

“For more than a decade, Hexagon has supported the efforts of fire-and-rescue agencies across Austria,” said Bernd Noggler, managing director for Leitstelle Tirol. “We are excited to work closely with them to improve every facet of our operation — from call-taking and emergency handling to reporting and incident analysis.”

One of the most popular winter sports destinations in the Alps, the state of Tyrol is home to 750,000 citizens and hosts more than 49 million overnight stays each year. Leitstelle Tirol receives more than 500,000 emergency calls and responds to more than 350,000 incidents annually.

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