Guidelines for Cleaning Motorola Solutions Devices
Monday, March 16, 2020 | Comments

Motorola Solutions released guidelines for cleaning two-way radios, body-worn cameras and accessories in the wake of the coronavirus pandemic. Per global health authorities, removing germs, dirt and impurities from surfaces lowers the risk of spreading infection. Using chemical disinfectants may kill germs that remain on surfaces after cleaning, which further lowers the risk of spreading infection. 

For general cleaning, Motorola Solutions recommends applying a 0.5% detergent-water solution with a cloth and then use a stiff, nonmetallic, short-bristled brush to work all loose dirt away from the device. Use a soft, absorbent, lintless cloth or tissue to remove the solution and dry the device. Make sure no solution remains trapped near connectors, cracks or crevices.

For disinfecting, devices should be wiped with over-the-counter isopropyl alcohol (rubbing alcohol) with at least 70% alcohol concentration. The alcohol should not be applied directly to the radio; rather the alcohol should be applied to a cloth, which is then used to wipe down the device. Certain chemicals and their vapors can have detrimental effects on plastics and the metal platings.

Do not use bleach, solvents or cleaning sprays to cleanse or disinfect devices.

Motorola Solutions is unable to and did not determine whether any particular cleaning product is effective in removing specific foreign substances, including viruses, from the radio or whether any disinfectant will remove all germs or viruses. However, Motorola Solutions approved the outlined cleaners and processes for their less degrading effect on physical radios. Consult the chemical manufacturer’s documentation for specifics on cleaning product efficacy with regards to foreign substances such as viruses.

The full guidance is here.

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On 3/22/20, Ryan Poltermann said:
Hi Roger, the latest MTN is MTN-0038-20-GL. It specifically states not to use bleach but use an isopropyl alcohol of at least 70%.

On 3/18/20, Roger Peterson said:
Is the use of Clorox wipes harmful to the radios' external surface? Apple has recently stated that using the wipes on their iPhones was acceptable.

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