AT&T to Waive FirstNet Overage Fees, Pay Frontline Employees 20% Bonus
Thursday, March 26, 2020 | Comments

The First Responder Network Authority (FirstNet), built with AT&T, said it will give first responders unthrottled connectivity and waived wireless overage fees as they respond to the coronavirus crisis.

As of March 13 and for the next 60 days, AT&T will waive domestic wireless plan overage charges for data, voice or text for residential or small business wireless customers incurred because of economic hardship related to the coronavirus pandemic.

AT&T said it will give a 20% bonus to its frontline employees who are working hard serving customers during this challenging time. Effective March 25 and until further notice, the carrier will pay a 20% bonus above the regular hourly base rate of pay to bargained-for employees for all time worked in the office or at home. That bonus will be included in their regular rate of pay for purposes of calculating overtime rates.

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