Australian Waste Management Company Deploys PoC Service
Tuesday, March 31, 2020 | Comments

Vertel, Australia’s largest privately owned telecommunications carrier, and Ondacomms, an Australian wireless communications company, partnered to supply Grasshopper Environmental with a wide-area radio solution for its fleet vehicles.

Grasshopper Environmental has supplied waste management services to businesses for more than 40 years. It operates across the greater Sydney area, with bases in Arndell Park and the Blue Mountains, and is committed to environmental sustainability.

Because of the size of the area its fleet covers, the company needed a quality voice communications radio solution with a wide coverage area. Ondacomms partnered with Vertel to formulate a solution using push-to-talk (PTT) over cellular (PoC) to meet these requirements. PoC is provided on a mobile device, using both mobile cellular networks and Wi-Fi networks to communicate.

The Grasshopper Environmental fleet was fitted with Telo M5 in-vehicle mobile devices with the PoC application installed. Vertel received Australian compliance for the device last year. The dispatcher also uses the mobile phone application to communicate with the fleet.

“Working with Ondacomms, Vertel provided Grasshopper Environmental with a service to ensure its fleet would receive coverage across its entire area of operations with high-quality communications,” said Tony Hudson, commercial director, Vertel. “The PoC service also provided them with additional features making communication with drivers and non-vehicle staff simpler and more streamlined.”

Additional features include portable, handheld devices for fleet vehicles; secure device management using mobile device management (MDM); application scalability to incorporate further features onto the devices; individual and group call capabilities; and a phone application for nonvehicle staff that lets them remotely track fleet trucks and communicate with drivers without being confined to their desks.

“Dispatchers can quickly and easily advise job specifications, updates and changes, and can reach all drivers regardless of their location,” said Ryan Noble, asset and driver manager, Grasshopper Environmental. “Likewise, drivers can contact dispatch instantly to ask questions or provide updates. The PoC service provides Grasshopper Environmental with efficient and effective communication to meet customer and staff needs.”

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