Genesis Announces New Potential COVID-19 Response Feature
Wednesday, April 15, 2020 | Comments

The Genesis Group announced the Potential COVID-19 response feature for Genesis PULSE, the company’s CAD enhancement software solution. The ability for PULSE to automatically pull pandemic response information from any CAD without adding extra steps to the dispatch workflow ensures that displayed information is timely and accurate.

This response feature enables first responder agencies to track possible community spread in their areas, making it simple to access this critical information on one map in real time.

Genesis received a request from a customer with a need to track whether they had previously responded to a location with possible COVID-19 symptoms. The PULSE development teams then delivered a feature that would benefit all PULSE customers.

“I’m so proud of the PULSE development team that immediately pivoted to push this unique feature out to our customers on the frontlines of this pandemic,” said Jim Nipp, president of The Genesis Group. “In times like these, our customers are the kind of people that selflessly step up in our communities, and I’m excited that we can do something to make a difference for them.”

The feature helps emergency call centers and first responders to view COVID-19 response data alongside real-time tracking of their incidents on the Genesis PULSE map, easily locate potential hot spots for response planning and data sharing among local agencies and government entities, and track where possible COVID-19 responses have previously occurred in relation to new incidents.

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