TELUS Launches Commercial Broadband PTT from ESChat
Tuesday, April 28, 2020 | Comments

Canadian mobile provider TELUS launched ESChat broadband push-to-talk (PTT) service on its wireless network. The companies completed a commercial contract in May 2019 and have been in soft launch with a number of marquee customers since late 2018.

During the past year, the ESChat and TELUS teams have been adding customers and testing new features. With carrier integration and soft-launch now complete, the ESChat solution is commercially available for TELUS business and government customers.

TELUS will invoice customers on their monthly wireless bill, and its customer care team will handle Tier-1 customer support. The TELUS PTT offering is priced at C$7.50 (US$5.36) per month, and includes secure PTT, live location tracking and mapping, and secure group multimedia messaging. TELUS offers historical bread crumb tracking for an additional C$2.50 (US$1.79) per month.

TELUS has been a leading provider of PTT communications in Canada since 1996, when it began offering its Mike PTT service. Mike was powered by iDEN technology, the same narrowband technology that powered Nextel in the United States. Broadband PTT service supports a host of features and capabilities not available in narrowband LMR and wireless carrier PTT services. TELUS' selection of ESChat provides the company with a proven and full-featured PTT offering.

"ESChat PTT harnesses the power of fast interaction and interoperability to make professional group communications secure and reliable for our customers," said Marshall Berkin, vice president national business solutions for TELUS. "Through our collaboration with ESChat, we're helping businesses empower their mobile workforces while driving agility and cost savings."

ESChat announced a Department of Justice contract for its broadband PTT technology last week.

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