Zebra Releases Results of Public-Safety Study
Wednesday, May 13, 2020 | Comments

Zebra Technologies released study findings that reveal public-safety agencies globally will increasingly adopt mobile technologies to continuously improve workflows and community relations within the next five years.

The Zebra study shows that 86% of public-safety respondents indicated their agencies are taking a mobile-first approach in their technology strategies, and workflows are designed around first responders and their mobile devices. However, seven in 10 agencies are still concerned that they are not investing quickly enough in new mobile technologies to keep pace with the speed of change, especially with the availability of faster 4G and 5G wireless networks.

“Mobile technology is critical to keeping communities safe and secure,” said Alex Cooper, director of government and critical field service strategy, Zebra Technologies. “Public-safety agencies around the world are already realizing a performance edge by using rugged mobile devices and printers across various use cases … With the availability of faster wireless networks coinciding with the implementation of robust mobile technology strategies, police, fire and emergency medical first responders can improve their productivity, effectiveness and relations with the communities they serve and protect.”

Within the next year, 88% of respondents to Zebra’s study say they expect increased productivity and efficiency by using mobile technologies — up from 52% today. Similarly, 84% say saving more lives will be another key benefit of using mobile devices within a year, jumping from the current 45%. Deploying mobile devices and mobile printers will also lead to reduced operating costs within the next year, according to 79% of those surveyed, and almost all respondents (98%) said they will achieve savings within five years. Another advantage highlighted in the study is improved community relations, which 99% said will be realized by 2025, up from 38% today.

The results are part of a three-part series released during the first half of 2020. More than 1,200 key decision-makers from three industries located across the Americas, Europe and Asia Pacific were surveyed.

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