Allen, Texas, Deploys CentralSquare, Nutanix Cloud Public-Safety Software
Wednesday, June 10, 2020 | Comments

The city of Allen, Texas, chose cloud computing firm Nutanix to help provide about 100,000 residents with emergency services and communications. The city migrated its CAD systems to CentralSquare software, backed by a Nutanix hyperconverged infrastructure (HCI) solution to support all public-safety departments including dispatch, police, fire, animal control and EMS.

The city of Allen relies on its IT network to deliver essential services to citizens. Public safety is a top priority for its IT team, and having the right technology is crucial in supporting its CAD system communications to essential agencies such as the police and fire departments, as well as EMS. To better serve its residents, the city was looking to migrate its technology systems to a more flexible, scalable environment that was faster and easier to manage.

“In our past environment, adding new IT resources could take days or weeks. We would have to order a physical server, wait for delivery, then install and provision it,” said Aaron Irwin, systems administrator at the City of Allen. “Our Nutanix infrastructure has allowed us to better manage over-provisioned servers and our growing environment. If a stakeholder orders a new resource on Thursday, we can set it up and have it fully functional by Friday. That type of responsiveness was not an option for us before.”

The solution helps the city ensure that its CAD system is always running the latest software, which provides new enhancements and features to end users. Running the latest operating systems with the most current security updates and patches helps reduce the risk of cyberattacks and uses limited resources more efficiently.

The city of Allen is completing the first phase of its migration to its new infrastructure and preparing to enhance its mobile communications services.

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