Atos Selects Zenoss Monitoring for NG 9-1-1 in California
Thursday, June 25, 2020 | Comments

Atos Public Safety selected Zenoss AIOps and full-stack monitoring for its next-generation 9-1-1 (NG 9-1-1) platform needs. The monitoring capabilities of Zenoss Cloud will serve as a foundational element of Atos Public Safety’s strategic digital transformation initiatives nationwide, starting with the state of California.

Atos Public Safety serves as the NG 9-1-1 prime network service provider for the state of California's initiative to switch from analog communications to digital systems that advance emergency services for the public, 9-1-1 professionals and first responders.

California will have the ability to intelligently route, manage and deliver a broad array of real-time information, including short message service (SMS) and real-time text to 9-1-1. This allows for an exchange of information within the 9-1-1 centers to reduce response time, enhance situational awareness and increase first responder safety. With Zenoss, Atos Public Safety will have the ability to monitor the entire technology stack and quickly and easily visualize IT service dependencies and prevent disruptions that could impact mission-critical systems.

"Digital transformation is critical to keeping citizens safe and saving lives," said Phil Rotheram, head of public-safety sales in North America, Atos Public Safety. "Our customers continue to rely on us to help them innovate and solve the most complex IT problems, and Zenoss helps us deliver a complete solution."

The Zenoss Cloud software as a service (SaaS)-based intelligent application and service monitoring platform streams and normalizes all machine data, uniquely enabling the emergence of context for preventing service disruptions in complex multicloud environments.

"Atos has been entrusted to migrate some of the world's most mission-critical environments," said Greg Stock, chairman and CEO of Zenoss. "We're proud to call them both a partner and a customer and look forward to many years of joint innovation."

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