U.K. Fire Agency Deploys Motorola Control Room, Data Storage Systems
Tuesday, June 30, 2020 | Comments

Bedfordshire Fire & Rescue Service is the first fire service in the United Kingdom to use the combined Motorola Solutions cloud-based control room and data storage solutions, as well as the integrated CAD solution delivered by Motorola Solutions partner 3tc. By upgrading operations into one platform, the new solution helps the fire and rescue service in Bedfordshire manage its workflow.

The new solutions offer a next-generation control room experience, designed to increase operational efficiencies in incident response and streamline processes and critical communications across the organization.

Bedfordshire Fire & Rescue Service serves a population of 665,000. As part of its ongoing digital transformation, it needed to replace its legacy control room functionality. The new control room solution provides the control room staff, who receive more than 60,000 calls per year, the best digital tools to respond effectively. It also provides IT staff with a fully reliable workflow, which is easy to manage through the cloud. Together with enhanced security and availability, the CommandCentral software offers integrated voice, data and multimedia communications on a single platform where all data is easily captured and processed, so that incidents can be responded to and reported as efficiently as possible.

The new cloud-based control center simplifies IT management including the ability to scale data capacity at busy times and reduce costs through the automation of tasks, such as reporting, previously done manually. A hosted solution also enhances resilience and support for agile working, so staff can work remotely and from different sites. In addition, being cloud-based ensures equipment is more secure and resilient, a statement said.

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