California Fire Department Deploys RadioMobile Technology
Friday, July 10, 2020 | Comments

The El Dorado Hills (California) Fire Department adopted RadioMobile’s mobile data computers (MDCs) for its AVL solution.

“We installed RadioMobile’s Patriot all-in-one MDC because it was the system that was currently in use at the CAL FIRE emergency command center where we receive our dispatch services,” said Capt. Michael MacKenzie with the El Dorado Hills Fire Department. “Because the Patriots are connected to the CAL FIRE AVL system, we can interoperate with other fire agencies in El Dorado County as well as throughout the state, which helps all of us communicate more efficiently.”

This is especially critical during wildfires, enhancing efficiency and effective use of resources, allowing the department to do more with less at a time when budgets are shrinking.

El Dorado Hills Fire Department provides fire suppression, EMS and other community services within the nearly 112 square miles of response district encompassing the communities of El Dorado Hills, Latrobe and Rescue under a shared services agreement. With six stations located throughout these communities, the crews are ready to respond with six engines, one air/light support unit, three water tenders, a water rescue vehicle, one medic unit and one ladder truck.

The El Dorado Hills Fire Department’s AVL solution includes 19 ruggedized MDCs, which are loaded with RadioMobile’s IQ Mobile Software that provides mapping, status and messaging via the Patriot’s high bright touchscreen. Each computer receives and sends data to and from the dispatch via IQ Mobile Server, which can process thousands of transactions per second. The system is flexible and expandable, starting with LTE connectivity and expanding to satellite or LMR-based mobile data in the future while maintaining the investment.

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