RapidSOS, LiveFreely Partner to Provide Real-Time Emergency Health Data
Wednesday, August 12, 2020 | Comments

Digital health company LiveFreely announced a partnership with RapidSOS to send life-saving data directly from its software app, called BUDDY, to 9-1-1 centers nationwide. Built in partnership with public safety, RapidSOS's emergency response data platform securely and automatically links life-saving data from connected devices and apps directly to more than 4,700 emergency communications centers nationwide.

"We are reducing time to triage, creating a more holistic view for first responders in emergencies, allowing them to act with greater precision when seconds count," said Dr. Arthur Jue, LiveFreely CEO and co-founder. "This is especially critical for seniors who are experiencing increasing isolation during COVID-19."

The nation's 9-1-1 infrastructure was built in the 1960s for landline phones, requiring individuals to verbally convey information to 9-1-1 personnel in an emergency. With this partnership, emergency personnel can receive critical alert notifications and access real-time health-related data while en route, enabling faster diagnosis.

"This partnership with RapidSOS extends our focus on creating a health ecosystem that provides families with greater peace of mind and increased independence," said LiveFreely Chief Technical Officer (CTO) and co-founder Daniel Jue. "It provides a direct link to emergency dispatch services in the event of a life-threatening episode."

Initially developed with seniors in mind, BUDDY is a personal health assistant app that monitors and helps manage factors such as fall prevention and detection, medication reminders, GPS location, and emergency notification alerts. The platform uses artificial intelligence (AI) and machine learning to optimize sensor capabilities in smart wearables, such as Fitbit smart-watches, predicting and detecting irregularities as well as tracking critical health information.

"We are excited to partner with LiveFreely to bring critical data from the BUDDY app directly onto 9-1-1 screens,” said Viyas Sundaram, general manager at RapidSOS. “This technology will give 9-1-1 personnel more visibility into what is occurring, helping to inform the actions they take to get the right first responders on scene as quickly as possible."

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