Samsung Integrates ESChat into Smartphones
Tuesday, October 20, 2020 | Comments

ESChat fully integrated its push-to-talk (PTT) solution with Samsung Galaxy XCover Pro smartphones.

The ESChat integration allows users to take advantage of the XCover Pro’s dedicated PTT and emergency call buttons while providing secure carrier-agnostic and cross-carrier PTT communications. Earlier this year, the companies completed a contract allowing Samsung to offer ESChat to its customers, including those operating on both carrier and enterprise LTE networks.

On commercial carrier networks, ESChat provides native cross-carrier communications that are required for interagency and interbusiness applications. ESChat is approved for U.S. military operational use by the Defense Information Systems Agency (DISA). ESChat is a FirstNet Certified solution, and is enhanced by quality of service (QoS), priority and pre-emption (QPP) available to FirstNet subscribers. ESChat also supports QoS and RAN priority enhancements on the Verizon and AT&T commercial networks. In North America, ESChat is the primary PTT offering by T- Mobile and TELUS.

Enterprise LTE networks are becoming the go-to option for customers in remote locations, particularly in markets such as mining or search and rescue (SAR). Enterprise LTE networks operating in the Citizens Broadband Radio Service (CBRS) frequency band are also gaining traction in more traditional LMR markets such as hospitality, logistics and utilities. Samsung Enterprise LTE network solutions and the XCover Pro device both support CBRS and when paired with the integrated ESChat solution, can create a powerful communications platform for business and enterprise professionals.

“ESChat’s mission is to provide a transparent and secure communications experience between its broadband PTT users and those operating on traditional LMR radios and dispatch consoles,” said ESChat President Josh Lober. “The XCover Pro offers our users a first-class platform that is both rugged and refined, with a high-definition user experience and excellent audio fidelity and battery performance.”

Galaxy XCover Pro is a rugged smartphone designed and engineered for frontline workers across a variety of industries. It completely re-imagines the enterprise-ready smartphone, with a thin and light form factor that is capable of withstanding extreme environments. Galaxy XCover Pro builds on Samsung Galaxy smartphones’ premium legacy features, including an immersive display, long-lasting replaceable battery and protection by the Samsung Knox security platform, while also integrating enterprise innovations such as two programmable buttons, and PTT and mobile point of sale (mPOS) readiness.

“At Samsung, we pride ourselves on an open, collaborative approach with our B2B partners, offering innovative technology to help build their solutions,” said Taher Behbehani, general manager and head of mobile business to business (B2B) at Samsung Electronics America. “ESChat has developed a unique and compelling solution, leveraging both the CBRS and push-to-talk capabilities of this device.”

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