Cal OES Selects NGA 911 for State Telecommunications Outage Reporting
Tuesday, October 27, 2020 | Comments

The California Governor’s Office of Emergency Services (Cal OES) awarded a contract for statewide telecommunications outage reporting.

In October 2019, the state legislature passed California Senate Bill 670 and the governor signed it into law. Under the provisions of this new statute, telecommunications providers are required to notify Cal OES when there are outages that would limit customers' ability to dial 9-1-1 or receive emergency notifications. As a result, Cal OES can notify county sheriffs, emergency services and public-safety answering points (PSAPs) of the areas impacted by a telecommunications outage. The outages are reported by zip code and NGA 911 has developed an interactive mapping solution that displays the area affected by the outage.

"This is the first system of its kind, and the NGA 911 team could not be prouder to serve Cal OES in their mission to protect lives and property," said Don Ferguson, NGA 911 founder and CEO.

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