AT&T, RapidDeploy Expand 9-1-1 Partnership
Tuesday, November 17, 2020 | Comments

AT&T and RapidDeploy expanded their strategic partnership to bring RapidDeploy’s suite of cloud-native Unified Critical Response solutions to existing and prospective customers.

AT&T will offer public-safety answering points (PSAPs) access to RapidDeploy RadiusPlus Mapping and Eclipse Analytics in addition to RapidDeploy’s Nimbus cloud-aided dispatch platform.

Those tools help PSAPs improve their performance, reduce telecommunicator response times and enhance their decision-making in critical situations. When someone dials 9-1-1, call handlers can access the mapping solution to detect the caller’s location more accurately so that emergency personnel can respond faster. PSAP supervisors have user-friendly analytics and graphics to help them improve response capabilities.

RadiusPlus Mapping has been adopted statewide by several states. AT&T and RapidDeploy are launching the NG9-1-1 Bundle, which includes RadiusPlus Mapping and Eclipse Analytics at a discounted rate. The offer is valid through March 2021.

In 2018, AT&T and RapidDeploy announced an agreement to provide PSAPs access to RapidDeploy’s Nimbus CAD platform. It can be integrated with relevant and emerging data-rich sources to deliver faster, more accurate caller location to call takers, dispatchers and responders. Combine with native geographic information systems (GIS) features and unlimited map layers, that precision accelerates response times, drives situational awareness and enhances public-safety outcomes.

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