Verizon, Motorola Announce MCPTT Solution
Tuesday, December 08, 2020 | Comments

Verizon Public Sector and Motorola Solutions announced Group First Response, a mission-critical push-to-talk (MCPTT) solution that leverages LTE to enable first responders to communicate seamlessly via voice, data and video across a variety of devices.

Group First Response can be integrated with LMR systems, extending interoperable push-to-talk (PTT) communications to public-safety users without radios or outside coverage areas.

Group First Response is based on the Third Generation Partnership Project (3GPP) standards for mission-critical push-to-talk (MCPTT) communications, which include quality of service (QoS) and network priority and pre-emption for public safety, as well as fast setup time. In addition, Group First Response complements the capabilities provided by LMR networks, providing multimedia messaging, mission-critical data and live video streaming.

Using Motorola Solutions’ Critical Connect service, which is based on a cloud-based interoperability gateway and infrastructure, Group First Response provides MCPTT functionality to those outside of an LMR network, so that first responders have more ways to communicate critical information and formulate faster, more effective responses. Augmenting public-safety LMR networks with solutions like Group First Response relieves capacity on an agency’s primary radio system, providing additional security, coverage and most importantly, redundancy.

“For first responders, the ability to communicate using text, voice and video is essential to protecting the citizens they are duty-bound to serve and themselves,” said Vickie Lonker, vice president public sector product development at Verizon. “Group First Response leverages Verizon’s award-winning 4G LTE network, providing interoperability and critical communications features needed in mission-critical situations.”

With Group First Response, end users can make secure group and private calls via voice and video, share files and multimedia, and use features such as role-based logins, which are configured to give them the right features, contacts and talkgroups based on different roles. In addition, dispatchers can initiate on-the-fly group calls, demand or request video, see location and location history, and create area-based talkgroups.

“Public-safety agencies rely on LMR for reliable and resilient voice communications and also recognize the situational insights and operational efficiencies that LTE data can offer,” said John Zidar, senior vice president, global enterprise and channels, Motorola Solutions. “Multimedia interoperability across networks and devices is increasingly crucial, and the introduction of Group First Response gives first responders the most feature-rich, carrier-integrated MCPTT solution on the market for unprecedented awareness and collaboration.”

Group First Response is available now. Existing Push-to-Talk Plus customers can upgrade their service on the same platform without re-enrolling or replacing devices, and the two offerings will interoperate.

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