Omnitronics Supplies Dispatch to Western Australia Fire Department
Wednesday, December 09, 2020 | Comments

The Department of Fire and Emergency Services (DFES) in Western Australia awarded Omnitronics a contract to supply an omnicore soft radio dispatch system for critical and other communications across the statewide radio network.

The omnicore scalable enterprise dispatch management system will be installed in the DFES Communication Centre (COMCEN) in Perth, Australia.

The government department works to coordinate emergency services for a range of natural disasters and emergency incidents including fire, floods, cyclones and major accidents. More than 1,600 operational and corporate staff members and an extensive network of more than 27,000 volunteers work on land, in the air and by sea across the 2.5 million square kilometers of Western Australia.

DFES is the second Western Australian government department to select omnicore as its radio dispatch system in two-month timespan. Vast distances and extremely harsh conditions in the largest Australian state mean reliability cannot be compromised. Selecting an Australian dispatch system gives peace of mind that the developers fully understand how to manage communications over vast distances when the mission is critical.

The software-based dispatch solution was developed for the dispatch requirements of radio systems that need to connect large numbers of sites over great distances using radio over IP (RoIP) technology.

For DFES, a reliable and robust two-way radio communications network with latest radio dispatch technology are essential for the command and control of day-to-day operations at their primary Communication Centre in the city of Cockburn and backup control room in the city of Belmont, both in the Perth Metro Area of Western Australia.

Due to its mission-critical nature, DFES requires the supply and support of radio dispatch console equipment with a state-of-the-art system that must support the evolving needs of the Department across large geographical areas.

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