Canadian City Selects Omnitronics Dispatch for Rail Service
Tuesday, January 12, 2021 | Comments

The city of Longueuil in Quebec, Canada, chose the Omnitronics omnicore radio dispatch system to connect buses en route with operators at the city’s central command and communications center. The system is earmarked for installation and commissioning in 2021.

RTL, the city’s transit corporation, offers bus services, including school lines, shared taxi services and paratransit to commuters across the five cities that comprise the Agglomération de Longueuil. An upgrade to the existing radio dispatch system was necessary to aid a continued vision to further increase operational efficiencies, safety and care for both staff and customers alike by streamlining and unifying communications with a truly next-generation dispatch console.

The organization’s improved processes meant that their dispatch system of choice needed to fulfil very specific industry requirements, something that many popular dispatch systems do not offer. Omnitronics omnicore Scalable Enterprise Dispatch was an easy choice as it is built with the requirements of transport and utilities organizations in mind. In additional, Omnitronics has the ability to customize omnicore to suit the specific business needs of RTL. Special features shall include an integration of intelligence from RTL’s transport activity management system, which will deliver driver and vehicle data directly to console operators. Additional features shall include a highly advanced call queue and the ability to dynamically create radio talkgroups on a Tait Digital Mobile Radio (DMR) Tier 3 radio system.

“The solution is a perfect fit for RTL,” said Omnitronics Vice President Americas Jean-Paul Maas. “Thanks to our ability to offer customized solutions, the omnicore enterprise dispatch system will be a custom-fit for the immediate and future needs of RTL. As the organization grows, they will easily be able to add additional operators and talkpaths.”

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